Review draft · not yet effective. Account activation is unavailable until reviewed legal releases and service configuration are approved.

Murugan — Terms of Service

PRE-PUBLICATION DRAFT — not yet effective. Prepared 16 September 2026 for muruga.live and the Murugan Android/iOS apps. This text must be matched to the implemented service and reviewed by Indian legal counsel before publication. The liability cap, retention commitments, age approach and launch-country rules are proposed decisions, not a legal-compliance certification.

Proposed version: terms-1.0-draft. Effective date: to be set when the approved version is published.

1. Who operates Murugan

Murugan is operated by Prashbi Global Services Pvt. Ltd., CIN U52100KA2020PTC133490, at Tholons Tower, 346 HIG, 17th Cross Rd, Dollars Colony, R.M.V. 2nd Stage, Bengaluru, Karnataka 560094, India.

Our website is muruga.live. Contact us at info@prashbi.com for support, privacy questions or concerns about these Terms.

In these Terms, “Prashbi,” “we” and “our” refer to the operator. “Service” means the Murugan app, website and the features we make available through them.

2. Agreement and eligibility

Please read these Terms before creating an account. Account activation requires an affirmative agreement to the version presented to you. Our Privacy Policy explains how information is handled; agreeing to these Terms does not automatically opt you into marketing, journal backup, public sharing or other optional processing.

The proposed initial account service is for people aged 18 or over, or the age required to enter this agreement in their location if higher. Public devotional reading can be available without an account. A separate child-account service is not offered in this release.

You must provide accurate information needed for your account and use sign-in methods you are authorized to use. You are responsible for taking reasonable care of access to your account. Tell us if you believe it has been compromised.

Where a term cannot lawfully apply to you, your mandatory legal rights take priority. These Terms do not remove protections that the law does not allow a business to exclude.

3. What the Service provides

Murugan offers devotional reading, temple information, festival calendars, prayers, original reflections, saved items and personal writing tools. Availability depends on the released feature, language, location and review status.

Public reading does not generally require an account. Local personal features can work on a device without cloud backup. An account and a separate choice may be needed to synchronize personal information between devices.

The Service is a devotional and informational product. It does not certify spiritual merit, authenticate miracles or guarantee that a wish will be fulfilled. “Talk to Murugan” or a letter-to-Murugan feature is a place for your personal writing; it does not establish that a deity has received or answered a message.

App-authored blessings and reflections are original encouragement. Traditional quotations should carry their work or author attribution. Any future automated or AI-generated responses must be identified and offered under appropriate additional disclosures.

4. Devotion, wellbeing and participation

Prayers and reflections can accompany personal practices, but they are not a substitute for professional medical, mental-health, legal or financial advice.

Fasting and ritual participation are voluntary. Traditions and individual circumstances vary. Do not use app content as a reason to stop medication, ignore needed care, undertake unsafe deprivation or perform an activity beyond your ability.

No prayer, repetition count, subscription or product purchase guarantees health, wealth, examination results, relationship outcomes or safety. Seek appropriate assistance when you need it.

5. Calendar, temple and travel information

Festival calculations depend on location and the selected observance convention. A reviewed calendar date is different from an officially announced temple programme. Future ceremony times may be unavailable or may change.

Temple access, transport routes, opening hours, event restrictions, accommodation and costs may change. Check the relevant organizer or service when planning a visit. Third-party maps and booking services operate under their own terms.

We aim to correct material errors, but cannot guarantee that all information is complete, current or suitable for every local tradition. This clause does not exclude any obligation or remedy that applicable law requires.

A calendar export is a snapshot unless expressly described as a live subscription. Later app corrections may not update a file already imported into another calendar. Your device, operating system and notification settings can affect reminders.

6. Your journals, wishes and other content

You retain ownership of the original content you create, including private letters, wishes, gratitude entries and temple reflections.

When you choose a feature that stores or backs up your content, you give us a limited permission to host, process, transmit and make that content available as necessary to provide that feature and its security, recovery and deletion functions. Contracted service providers may perform those tasks only within the service arrangements and applicable protections.

This permission is not a licence to sell your private writing, use it in advertising or train AI on it. Those activities are not authorized by accepting these Terms.

Private entries stay private within the app unless you deliberately use a separate sharing feature. If public community submission is offered, you must preview and approve the selected public content. The limited permission to display a public submission applies to that approved submission, not the rest of your journal.

You should have permission to include another person's material or private information. Avoid putting unnecessary identifying or sensitive information about other people into your writing.

Deleting content or withdrawing a public submission ends routine future display and processing of that content, subject to the disclosed deletion cycle and any narrow legal obligation. It cannot recall a copy that another person lawfully saved, a file you exported or information you separately shared outside the Service.

7. Local storage, backup and exports

“Saved on this device” does not mean backed up to your account. Unsynced writing can be lost if the device is lost, storage is cleared or software/storage failures occur. Use the provided export or backup controls if you want an additional copy.

Cloud backup begins only for the data you choose and after any applicable consent. A failed or pending upload must not be treated as a completed backup.

Exported files may contain private information. You control where you store or share them after export. The Service cannot enforce its access controls on copies outside its systems.

An optional app lock can reduce casual access on a device. It is not a promise of absolute security or protection against every compromised device.

8. Prashbi's intellectual property and your permitted use

Prashbi or its licensors own the rights in the original app software, brand assets, design, authored explanations and other protected material supplied through the Service.

We grant you a limited, personal, non-exclusive and non-transferable right to use the Service as offered. You must not resell access, impersonate the operator, remove required credits, circumvent access controls or systematically extract protected material for unauthorized reuse.

Public-domain traditional texts and rights belonging to others remain distinct from Prashbi's original work. We do not claim ownership of a deity, a religion or traditional devotional practices. Open-source components and separately licensed materials remain subject to their applicable licences.

Nothing in this section restricts an exception or permission that the applicable law requires us to recognize.

9. Acceptable use

Do not use the Service to harass, threaten, defraud, impersonate others, infringe intellectual-property rights, expose another person's private information, distribute unlawful material or interfere with security and availability.

Do not submit false operational temple information as verified fact, manipulate visit milestones as official proof, or represent app-authored reflections as a guaranteed divine instruction.

Automated abuse, credential attacks, unauthorized scraping, malware and attempts to access another person's private content are prohibited. Reasonable rate limits and security controls may be applied.

If public submissions are enabled, community rules and moderation apply. A report is reviewed; it is not automatically proof that the reported user violated a rule.

10. Third-party providers

Identity providers, operating systems, app stores, maps and other external services have their own terms and privacy practices. We are responsible for our own service obligations and for selecting and governing our processors as required by law.

Signing in through Google or Apple does not grant us access to unrelated data such as your email inbox, contacts or calendar. Additional integrations need their own disclosed permission.

We cannot promise uninterrupted availability of an external provider, but will handle failures and user data according to the commitments in our policies and applicable law.

11. Availability, changes and suspension

We may maintain, improve, change or retire features for operational, security, legal or product reasons. Where practical, we will give reasonable notice of a material change affecting stored personal information or access and provide an opportunity to export it.

We may restrict an account for credible security concerns, unlawful use or material breach of these Terms. Restrictions should be proportionate. We will normally explain the reason and a support route unless doing so would compromise security, another person's privacy, an investigation or a legal obligation.

We do not obtain a right to read private journals merely because an account is suspended. Access to personal content remains governed by the Privacy Policy and lawful operational controls.

Nothing promises that the Service will be available forever. Any withdrawal of service must respect applicable rights, commitments and data-handling obligations.

12. Account deletion and ending use

You may stop using the Service and request account deletion through the in-app Account settings or the website's delete-account page. Export is optional and must not become a condition of deletion.

We may verify that the request is yours. The Privacy Policy explains the deletion process, proposed time limits, processor handling and narrow retention exceptions. Deactivation alone does not complete deletion.

Uninstalling the app does not necessarily delete a cloud account. Deleting an app account does not automatically erase a calendar file or journal export you stored elsewhere.

No paid subscription is introduced by this sprint. If a paid service is added, its price, renewal, cancellation and refund rules must be shown before purchase and comply with applicable law and app-store requirements.

13. Responsibility and liability

We will exercise the care required by applicable law. To the extent legally permitted, the Service is provided without an additional promise that it will be uninterrupted, error-free or produce a particular devotional or practical outcome.

To the extent permitted by law, Prashbi is not responsible for indirect or consequential loss, loss of anticipated benefit or losses arising solely from an independent third-party service or your misuse of the Service.

Proposed cap for legal review: for liabilities that may lawfully be limited, Prashbi's aggregate liability relating to the Service is limited to the greater of INR 1,000 and the amount you paid Prashbi for the Service during the twelve months before the event giving rise to the claim.

No exclusion or cap applies where the law prohibits it, including applicable non-excludable consumer rights or liability that cannot be limited for fraud, wilful misconduct, gross negligence, personal injury or data-protection violations. Counsel must determine the appropriate wording for the actual launch jurisdictions.

This section must not be used to excuse a privacy breach, retain data without a lawful reason or deny a remedy the law requires.

14. Changes to these Terms

Published Terms have a version and effective date. We retain the version you accepted. Material changes will be brought to your attention before they take effect where required, and renewed agreement will be requested where appropriate.

A change does not retroactively grant permission to use private journals for a new purpose. Optional processing requires its own valid choice.

If you do not accept new Terms, you may continue available guest reading and use privacy, export and deletion controls while choosing whether to close your account.

15. Complaints and governing law

Contact info@prashbi.com with a support request, privacy concern or contractual complaint. We will route it to the responsible team. The website should identify any additional grievance officer details required before launch.

These Terms are governed by Indian law, subject to mandatory protections that apply to you. Courts at Bengaluru, Karnataka will have jurisdiction to the extent legally permitted. This does not remove access to a competent consumer forum, regulator or other forum that applicable law entitles you to use.

If a provision is unenforceable, the remaining provisions continue to apply so far as legally possible. A failure to enforce a provision immediately does not automatically waive it.